Cancellation Policy

Rent Your Adventure

Road Cycle Rentals - Kerala

Cancellation & Reschedule Policy

This policy explains how booking reschedules, cancellations, refunds, and no-shows are handled for every rental booking with Rent Your Adventure.

1. 1. Rescheduling

   Reschedule requests made more than 24 hours before the scheduled pickup time are supported at no extra charge, subject to cycle availability.

2. 2. Cancellation Within 24 Hours

   If a booking is cancelled within 24 hours of pickup, a partial charge may apply based on logistics and preparation already allocated for the booking.

3. 3. No-Shows

   If the renter does not arrive for pickup or remains unreachable around pickup time without prior notice, the booking is treated as a no-show and any advance payment is forfeited.

4. 4. Advance Payment & Refunds

   Where a refund is applicable under this policy, it is processed to the original payment method used for the booking. Processing timelines can vary by payment provider.

5. 5. Security Deposit

   The refundable caution deposit is collected at pickup and is therefore not part of pre-pickup cancellation refunds.

6. 6. Weather & Force Majeure

   If a ride cannot proceed due to extreme weather, government restrictions, or other events beyond reasonable control, we will support a no-charge reschedule where feasible.

7. 7. How to Cancel or Reschedule

   To cancel or reschedule, please contact us as soon as possible.